Privacy Policy

Verona Floors ("we", "us") takes the protection of your personal data seriously. This privacy policy explains what data we collect when you use our website, why we do so, and what rights you have. This policy has been drawn up in accordance with the General Data Protection Regulation (GDPR).

Who we are

Verona Floors is the data controller for the personal data collected through this website.

Verona Floors
Oude Middenweg 231-W
2491 AG The Hague
The Netherlands
Email: info@verona-floors.nl
Phone: +31 6 38152369

What data we collect

We only collect personal data that you provide to us directly, for example via the quote form, the contact form, or the newsletter sign-up on our website. This may include:

• Name
• Email address
• Phone number
• Address or location details of the project
• Any other information you voluntarily share with us in your message or request

We do not collect data through cookies, tracking pixels, or analytics software; our website does not place tracking cookies.

Why we process this data

We use your data solely for the following purposes:

• Responding to your question or contact request
• Preparing and sending a quote
• Performing a contract when you become a client
• Sending our newsletter, if you have signed up for it
• Complying with legal obligations, for example under tax record-keeping requirements

The legal basis for this processing is your consent (for example for the newsletter), the performance of a contract or request, and/or compliance with a legal obligation.

How long we retain your data

We do not retain your personal data longer than necessary for the purposes for which it was collected. Data from quote requests that do not lead to a project is deleted after two years. Data related to a completed project is retained for as long as required by the applicable legal (tax) retention period, generally seven years. You may unsubscribe from the newsletter at any time, after which your data for this purpose will be deleted.

Sharing with third parties

We never sell your data to third parties. We only share your data with third parties when necessary to deliver our services (for example a bookkeeper or hosting provider), or when legally required to do so. With parties that process personal data on our behalf, we enter into a data processing agreement to ensure an appropriate level of security and confidentiality.

Security

We take appropriate technical and organisational measures to protect your personal data against loss or unlawful processing.

Your rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access the data we hold about you
• The right to correct inaccurate data
• The right to have your data deleted
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw previously given consent

To exercise any of these rights, please contact us at info@verona-floors.nl. We respond to your request within four weeks. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

Changes to this privacy policy

We may update this privacy policy from time to time. The most current version can always be found on this page, with the date of the last update shown at the top of this page.

Contact

Do you have questions about this privacy policy or how we handle your data? Feel free to contact us at info@verona-floors.nl or +31 6 38152369.